Our Commitment to Business Excellence
Our BBB accreditation holds us accountable to the highest standards of business conduct. It is not just an achievement but an ongoing commitment that Metal America makes to every customer. This accreditation means we have pledged to operate transparently, advertise honestly, respond promptly to customer concerns, and honor our promises. When you work with a BBB Accredited Business like Metal America, you are choosing a company that has agreed to maintain integrity in all customer interactions.
BBB Accreditation Standards
These standards are based on BBB’s determination of the attributes of a better business. They incorporate not only lawful business practices but also BBB’s experience with ethical advertising, selling and customer experiences. For a business to qualify for BBB Accreditation, it must continually meet these standards. Not all businesses will qualify for BBB Accreditation.
Build Trust
Establish and maintain a positive track record in the marketplace.
Advertise Honestly
Adhere to established standards of advertising and selling.
Tell the Truth
Honestly represent products and services, including clear and adequate disclosures of all material terms.
Be Transparent
Openly identify the nature, location, and ownership of the business, and clearly disclose all policies, guarantees and procedures that bear on a customer’s decision to buy.
Safeguard Privacy
Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information.
Be Responsive
Address marketplace disputes quickly, professionally, and in good faith.
Embody Integrity
Approach all business dealings, marketplace transactions and commitments with integrity.
Honor Promises
Abide by all written agreements and verbal representations.
BBB Customer Testimonials
Great service, y’all set these up well. Got a carport for my husband and it fits 2 cars. This was a great purchase for us. Colin helped me out a lot and was super helpful, told my neighbor about them and they are going to get one!
Rocky D
Got a garage that was 29-gauge sheet metal and 14-gauge tubing. Came super fast and was a great place to store my stuff. I trust them with my life.
Balaji S
Got a garage that was 29-gauge sheet metal and 14-gauge tubing. Came super fast and was a great place to store my stuff. I trust them with my life.
Connor S
Nothing but positive feedback! My RV cover came early and was in top quality.
Cadin W
RV cover from them was legit… perfect product at a more than reasonable price.
Leo M