Metal America Privacy Policy – Metal America
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Metal America Privacy Policy

Last Updated: April 26th, 2025

1. Introduction

Metal America (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and safeguarding of your information when you visit our website www.metalbuildingsnorthamerica.com, use our services, or interact with us in any way.

We value transparency and strive to provide you with clear information about how we handle your data. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect various types of personal information from you when you interact with our website, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or engage with us in any other way. This information may include:

2.2 Automatically Collected Information

We also collect certain information automatically when you visit our website, including:

This information helps us analyze trends, administer the site, track users’ movements around the site, and gather demographic information about our user base as a whole.

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 Providing and Improving Our Services

3.2 Marketing and Communication

3.3 Analytics and Business Operations

3.4 Legal Compliance

4. Protection of Your Information

We take the security of your personal information seriously and implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.

4.1 Data Encryption

All sensitive information, including payment details, is encrypted using Secure Socket Layer (SSL) technology. This information is then transmitted securely to our payment gateway providers, where it is stored in encrypted form and accessible only by authorized personnel.

4.2 Access Controls

We maintain strict access controls, ensuring that only authorized employees with specific access rights can access personal information. All employees are required to keep this information confidential.

4.3 Regular Security Audits

We conduct regular security audits and vulnerability assessments to ensure our systems remain secure and up-to-date with the latest security standards.

5. Use of Cookies and Similar Technologies

5.1 Cookies

We use “cookies” on our website. A cookie is a small piece of data stored on your device to help us provide and improve our services. We use cookies to:

5.2 Types of Cookies We Use

5.3 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may impact your experience and functionality on our website.

6. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as described below:

6.1 Service Providers

We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

6.2 Legal Requirements

We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

6.3 Business Transfers

If Metal America is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

7. Text Messaging Communications

7.1 Opting In to Text Messages

Metal America offers text message communications for order updates, promotions, and customer service. To receive our text messages:

Express Consent

You must provide express consent to receive our text messages. We obtain this consent through one or more of the following methods:

Clear Disclosure

At the time of opting in, we provide clear and conspicuous disclosure about:

Website Opt-In Form

When collecting phone numbers through our website intake form, we include the following language:

“By checking this box you agree to receive text messages from Metal America, you can reply to stop to opt-out at any time. By entering your phone number and clicking ‘Submit,’ you agree to receive recurring automated marketing text messages from Metal America at the number provided. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel. See our Privacy Policy and Terms of Service.”

Phone numbers collected with SMS consent, will not be sold, rent, shared with third parties or affiliates for marketing purposes under any circumstances.

Confirmation Message

Upon opting in, you’ll receive a free confirmation message reiterating:

Double Opt-In

For certain campaigns, we may use a double opt-in process, requiring you to confirm your opt-in by replying to our confirmation text.

Age Verification

By opting in, you confirm that you are 18 years or older, or have parental consent.

7.2 Information Collected via Text Messaging

For certain campaigns, we may use a double opt-in process, requiring you to confirm your opt-in by replying to our confirmation text.

7.3 Use of Text Messaging

We use text messaging to:

7.4 Text Messaging Compliance

Metal America complies with The Campaign Registry (TCR) guidelines and other relevant regulations for text messaging:

7.5 Message Frequency and Charges

7.6 Opting Out of Text Messages

You can opt out of Metal America text messages at any time:

Upon receiving your opt-out request:

To opt out of transactional messages, please contact our customer support.

7.7 Getting Help

For help with our text messaging service:

7.8 Changes to Our Text Messaging Program

We reserve the right to modify or discontinue our text messaging program at any time. We will notify all subscribed users of any changes via text message and update this policy accordingly.

7.9 Carriers Supported

Our text messaging program is supported by all major U.S. carriers, including but not limited to AT&T, Verizon, T-Mobile, Sprint, and U.S. Cellular. If you change carriers, you may need to re-opt in to continue receiving our messages.

8. Newsletter and Marketing Communications

If you have subscribed to our newsletter or opted in to receive marketing communications, you may receive emails that include:

We use third-party email service providers to send these communications. You can unsubscribe from these emails at any time by clicking the “unsubscribe” link at the bottom of any email or by contacting us directly.

9. Your Rights and Choices

You have certain rights regarding your personal information:

9.1 Access and Correction

You have the right to access, correct, or update your personal information at any time. You can do this by logging into your account on our website or by contacting us directly.

9.2 Data Deletion

You can request the deletion of your personal information from our records. Please note that we may need to retain certain information for recordkeeping purposes, to complete transactions, or to comply with our legal obligations.

9.3 Object or Restrict Processing

You can object to our processing of your personal information or ask us to restrict processing in certain circumstances.

9.4 Data Portability

You can request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.

9.5 Withdraw Consent

If we are processing your personal information based on your consent, you can withdraw that consent at any time.

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

10. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Metal America 115 Sandra Muraida Way Email: info@metalbuildingsnorthamerica.com Phone: (870) 278-4276

We will respond to your inquiry as quickly as possible and within any timeframes required by applicable law.

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